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LitBuy FAQ
Quick answers about LitBuy, the LitBuy spreadsheet, LitBuy links, shipping, customs and returns.
About LitBuy
What is LitBuy?
LitBuy is a China shopping agent. You give it a product link from Taobao, Weidian, 1688 or a similar marketplace, it buys the item for you, receives it at its warehouse in China, takes quality-check photos and ships your items abroad in one international parcel. Its homepage advertises purchasing at 0% markup and worldwide delivery.
Is it LitBuy, Lit Buy or LittleBuy?
The agent is called LitBuy (one word, at litbuy.com). People also type "lit buy" or "littlebuy". LittleBuy, at littlebuy.info, is this independent guide and spreadsheet.
What does "0% markup" mean?
It means the agent advertises that it charges the same item price as the seller, without adding a margin on top. Shipping and optional services are still paid separately.
Is LittleBuy affiliated with LitBuy?
No. We are an independent fan guide. We are not operated by, affiliated with or endorsed by LitBuy.
The LitBuy spreadsheet
What is the difference between a LitBuy spreadsheet and a LitBuy link?
The spreadsheet is a list of recommended products. A LitBuy link is the URL that opens one of those products inside the LitBuy agent so you can order it.
Where do the Shop buttons go?
They open the product page on copwhere.cc, a third-party store, in a new tab.
How do I choose the right size?
Read the fit notes on the find page and compare the seller chart in centimetres with a garment or shoe you already own.
Shipping & customs
Will I pay customs or import tax?
It depends on your country and the value of the parcel. Many countries have a low-value threshold, but rules change. Check your national customs website before you ship.
Which shipping line is cheapest?
For parcels over about 2 kg, economy lines are usually cheapest. Use the agent's freight estimator to compare lines for your country.
Can I track my parcel?
Yes. You receive a tracking number when the parcel leaves the warehouse.
Quality & returns
Can I return an item?
Returns are easiest while the item is still in the warehouse in China. After international shipping, returns are usually not possible or are very expensive.
What if the QC photos show a problem?
Ask the agent for an exchange or return to the seller, and describe the problem clearly, for example "loose stitching on the left cuff".
Are spreadsheet photos the real item?
They are listing photos. Your QC photos show the exact item you will receive.